ECA Partners

Citation Professional Solutions

Citation logo

When it comes to your care service, think of Citation as a one-stop-shop for everything HR, Employment Law, Health & Safety and Care Compliance.

From former care home managers to ex-regulatory inspectors, their knowledge comes from direct experience, and they’ll support you to achieve the highest possible regulatory rating.

Whether it’s help with recruitment and retention, Health & Safety policies and procedures, regulatory compliance, risk assessments (and everything else in-between), Citation will become your partner and personal advisor, supporting you whenever you need it.

Citation’s service includes:

  • Access to a dedicated local consultant and annual site visits
  • 24-hour expert advice line and a financial advice guarantee
  • Full legal documentation, such as handbooks, contracts and policies
  • CQC Pro (an online tool to help you comply with your regulatory obligations)
  • Care Policies & Procedures templates and Care Mock Inspections

They can also help with fire safety, electrical testing, training, ISO certifications, and more – freeing up your time to help you focus on your service users and providing the best possible care.

What ECA Chairman and Director of Boars Tye, Clive Weir, says about Citation

“What we really like is that as soon as we’ve got anything we want to discuss about our staff, we ring Citation.

“I love that the first thing they say to us is ‘what outcome do you want?’. And the outcome we almost always want is good relationships with our staff, and they work with us to get that.”

Watch the full video with Clive of how we support Boars Tye by clicking here.

Find out more by contacting Citation today


Citation Professional Solutions

Attwell's Solicitors

‘Attwells Solicitors

Attwells is an award winning law firm with offices in Colchester, Ipswich and London. Our vision is to make the law accessible, breaking down barriers for both our clients and staff.

Attwells specialise in providing advice and support to the care sector, offering fixed fees and our increasingly popular retainer packages. We are a champion of providers, understanding their needs and the sector they operate in.

Lloyd Clarke (partner) regularly delivers seminars on the latest developments in the sector and his articles have featured in CMM and Caring Times magazine’s. Lloyd has defended providers in the Employment Tribunal and County Court,  during safeguarding investigations and in disputes with the local authority.

Contact Lloyd today on 01206 239761 or for a free, no-obligations site visit or telephone consultation.’

Power Direct

Power Direct Logo

Power Direct Ltd are the people you want on your side when it’s time to re-contract for your care home’s energy supply. We are experts when it comes to negotiating costs and contracts with numerous energy suppliers.

We’re confident we can adapt the specifics of our services to the precise requirements of your business. You can choose services that range from simple gas and electricity procurement, to our full energy management service which includes energy procurement, invoice validation and managing siteworks.

By having at our fingertips all relevant contract options; infrastructure knowledge; and the insights needed to ensure your requirements are managed correctly; you’re empowered to make the right decisions – whilst being free to focus your energies on running your care home.

For more information on how we can help you on the journey towards smarter business energy, please contact us:

01452 347 549

Quality Care Group

Quality Care Group

Quality Care Group (QCG) is the UK’s largest independent broker supplying business services and insurances specifically for the Care Sector.

With over 30 years' combined experience in care and a customer centric approach, our portfolio of products and services have been created in response to our clients’ needs, and is designed to make the job of running your care business that bit easier. Whatever your needs, we’ve got you covered.

Our care sector specific solutions offer a complete solution for you and your business:

  • Bespoke insurance packages
  • Award-winning risk mitigation services
  • Financial services –business and personal
  • Wealth Planning- business and personal
  • Utilities sourcing and management for energy and telecoms
  • Digital solutions
  • Recruitment services
  • Smart procurement for business supplies
  • General insurance- commercial and personal cover

For more information visit or call 01273 424 904

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